Privacy Policy
Surita du Toit Fine Jewellery (Pty) Ltd. ("the Business", "we", "us") is committed to protecting the privacy and personal information of its customers, students, and website users in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
PERSONAL INFORMATION COLLECTED
We may collect and process the following information:
- Full name
- Email address
- Telephone number
- Physical and delivery address
- Billing and payment information (processed via secure third-party payment gateways)
- Identity number (where legally required)
- Course enrolment details
- Health disclosures voluntarily provided (e.g. pregnancy, allergies, vision limitations)
- Website usage data (cookies, IP address)
PURPOSE OF COLLECTION
Personal information is collected for:
- Processing online jewellery sales and deliveries, local and international
- Enrolling students in jewellery classes, local and international
- Communication regarding orders, courses, or enquiries
- Legal and accounting compliance
- Improving user experience on the website
- Marketing communications (with consent)
- Analytics and advertising via third-party platforms (e.g. Meta, Google)
LAWFUL BASIS FOR PROCESSING
Information is processed in accordance with POPIA on the basis of:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate business interests
DISCLOSURE OF INFORMATION
Personal information may be shared with:
- Courier and logistics providers (local and international)
- Payment processors (e.g. Paypal, Payfast, Yoco, Shopify etc.)
- Website analytics and advertising platforms (e.g. Mailchimp, Wordpress, Meta, Google Analytics etc.)
- Accountants, legal advisors, or regulatory authorities when required
- Where personal information is transferred outside South Africa, such transfers will be made in accordance with section 72 of POPIA, ensuring adequate data protection safeguards.
- We will never sell to or share your personal information with a third-party for marketing
- We are required by law to submit some of your personal information relating to qualifying transactions to the FIC under the Anti-Money Laundering and Counter-Terrorism Financing legislation governed by the Financial Intelligence Center Act 38 of 2001. These are any transactions that are paid for in cash to the value of ZAR50'000 or more, transactions paid for electronically to the value of ZAR100'000 or more, or transactions which are deemed to be suspicious or stemming from suspicious origin as described within the act. On qualifying transactions, you may be required by law to provide a copy of your identity document as well as proof of residence and proof of income.
DATA SECURITY
Reasonable technical and organisational safeguards are implemented to protect personal information from loss, misuse, unauthorised access, or disclosure. We cannot be held liable for data breaches resulting from cyber-attacks directed at the third-party platforms we use (such as Shopify, Payfast, Yoco etc.) and subsequent data leaks.
DATA RETENTION
Credit card information collected by the payment gateway is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Additional personal information provided with consent, such as your name, telephone number, ID number (in some cases as required by the FIC) and delivery address will remain on the system as part of our record keeping for accounting and regulatory purposes, but you have the right to request for it to be deleted. We cannot delete data we are required to retain by law such as data relating to purchases regulated under the Anti-Money Laundering and Counter-Terrorism Financing legislation governed by the Financial Intelligence Center Act 38 of 2001.
DATA SUBJECT RIGHTS
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent
- Lodge a complaint with the Information Regulator
COOKIES & TRACKING TECHNOLOGIES
This website uses cookies and tracking technologies including those provided by Meta, Google and similar platforms to:
- Analyse website traffic
- Improve functionality and user experience.
- Deliver targeting advertising
Users will be prompted to accept or manage cookie preferences. Cookies may be disabled via browser settings, however this may affect website functionality.
CONTACT DETAILS
Requests relating to personal information may be directed to info@suritadutoit.com
Are you thinking of getting engaged soon?
Book a free consultation (in person or via Zoom) and let me help you bring your idea to life. Free nationwide door-to-door shipping is included on all orders over R1500.
Frequently Asked Questions
How does it work? Where do I start?
The best place to start is with the gemstone that will be the central feature of the ring because this dictates many of the other proportions of the piece. For a detailed breakdown of the process, click here.
Can I bring my own diamond or other gemstones?
Yes, you are more than welcome to do that. Many people inherit a stone from a family member or would like to reuse a stone they bought on another occasion. That is perfectly fine with me.
What metals do you work in?
I work in all precious metals commonly used for jewellery, so that would be sterling silver, argentium silver, yellow gold and white gold (9K, 14K, 18K), and platinum. For more information on precious metals and the difference between them, click here.
What is the difference between white gold and platinum?
Platinum is an element on the periodic table, a metal in its own right, while white gold is an alloy of pure yellow gold and other metals. Here is a bit of history:
In the late 19th century bench jewellery was revolutionised by the invention of the
pressurised oxygen tank, or liquid oxygen, which for the first time became
commercially available at affordable prices. This led to the development of the
oxyacetylene mixing torch, invented in France by Edmond Fouché and Charles
Picard, and for the first time made possible a flame that could reach the
temperatures required for solid platinum (Pt) jewellery manufacturing.
Platinum quickly emerged as the new darling in the world of fine jewellery, with its
brilliant white colour it complimented white diamonds, which thanks to De Beers
were having a moment at the same time too, and its fantastic tensile strength
made extremely delicate designs possible for the first time in history.
With the end of the Edwardian era and the start of WWI, platinum all but disappeared in
jewellery, due to its usefulness as a catalyst in explosive devices but
experienced a brief period of resurging glory (the Art Deco period) between the
great wars, mostly thanks to the discovery of the Merensky Reef, a platinum
deposit which stretches from northern Gauteng into Mpumalanga and Limpopo.
During WWII the US government declared platinum a metal of strategic importance, and almost
completely banned its use in anything outside of military applications. This
led to the development of a new gold alloy we know today as white gold.
White gold is a mixture of pure yellow gold and other metals such as silver, copper and
zinc, which are common in other gold alloys, but with the addition of palladium
or nickel to bleach out the yellow colour. Because its base is still yellow
metal, it isn’t quite white and is usually plated with another, whiter metal to
create the crisp white finish consumers expect. This used to be done with
rhodium (Rh), but after that metal’s price skyrocketed in recent years, it has
been replaced by other metals.
Nickel alloys have almost completely fallen out of use because most people are
allergic to them. It perseveres in mass production white gold jewellery though,
so be sure to ask before you make a purchase. My preferred alloy contains 10%
palladium. Although the palladium content makes it quite a bit more expensive
than the nickel alloys, it has good tensile strength, is unlikely to cause
allergic reactions, and has a white enough finish for it to still appear white
even without the plating.
Because it contains gold (Au), white gold alloy fineness (purity) is expressed the same
way as yellow gold, in karatage (9K, 14K, 18K) or parts in 1000 (375, 585, 750). In South Africa platinum jewellery is usually 95% pure Pt, with a 5%
copper or ruthenium alloy.
You can read more about the composition of white gold here.
Can I buy a diamond from you?
Yes, I source quality diamonds based on your requirements. During your consultation we can discuss the pros and cons of both natural and laboratory-grown diamonds. I usually call a few options for you to view before making your decision. I do not keep diamonds on the premises for security reasons, so you will need to book this viewing in advance. For more information on how to choose a natural diamond, click here. For more information on laboratory-grown diamonds, click here.
What if I don't want a diamond?
I get you. There are plenty of other options. Moissanite is increasingly popular as a replacement for diamond, and lots of people are opting for coloured gemstones instead. I can source whatever you need. Click here to browse a selection of coloured gemstones I offer on behalf of a third party seller. Like with diamonds you will need to book viewings in advance because I need time to request the stone from the supplier.
What is moissanite?
Moissanite is a man-made gem which has very similar properties to diamond, although not quite as hard. Click here to read more about this affordable alternative.
What other services do you offer?
Other services include remodeling of old jewellery and insurance valuations. For a list of my services, click here.
Can I see some of the things you have made?
My social media accounts are really the best place to see this, but I have a small gallery on the website which you can find here.